Summary of Accountabilities
Oversees and/or supervises Sheet Metal staff by planning, delegating, coordinating, assigning, and reviewing/inspecting work of staff.
Primary Duties and Responsibilities
1. Acts as liaison between the Project Manager and all necessary personnel to communicate and coordinate multiple maintenance inspections.
2. Supervise all aspects of structural modifications and installations including crash damage repair, STC installs, Avionics installs, and interior installs.
3. Compile labor hours worked and compute charges on work orders to generate invoices to customers.
4. Develop and maintain constant communication with client to set and manage client expectations and increase satisfaction.
5. Responsible for keeping projects on track for the purposes of accounting, including tracking hours, determining revenue recognition, and ensuring timely and accurate invoicing.
6. Responsible for all communication with team, vendors, and clients by meeting regularly, resolving issues, and communicating information tactfully.
7. Provides leadership and serves as a role model by helping to manage the development of the team and helps to mitigate team conflict and communication problems.
8. Gather, understand, and explain complex technical details to customers regarding the work being completed on their aircraft. When necessary, include subject matter experts to help.
9. Coordinate customer requests between maintenance, avionics and interiors and keep customers informed on all issues.
10. Demonstrated verbal and written communications needed to effectively communicate with both internal and external customers.
11. Coordinate completion dates between various steps of any major installation or modifications.
12. Other duties as assigned.
The above statements are intended to describe the general nature and level of work of the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
Education and Experience
- High school graduate or equivalent; prefer 4-year degree.
- 10 years of Structural mod/repair experience preferred.
- A&P License is required.
- 5+ years of direct supervisory skills; may supervise 10-20 employees.
- Knowledge of Cessna and Beechcraft models preferred.
- Strong computer skills including Microsoft Word, Excel and Outlook. Microsoft project is preferred
Additional Requirements or Skills
Budget Responsibility:
Ability to maintain a specified budget for assigned department.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify.